LoveInvoice

Privacy Policy

Effective Date: 04/07/2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use LoveInvoice, a service provided by Ryan Stubbs trading as LoveInvoice.

1. Who We Are

LoveInvoice is a cloud-based invoicing platform operated by Ryan Stubbs, based in the United Kingdom. You can contact us anytime at .

2. What Data We Collect

We collect and store the following types of data:

When you sign up or use the app:

  • Your name and email address
  • Your business name (if provided)
  • Password (encrypted — we can’t see it)

When you send invoices:

  • Your invoice content (e.g. descriptions, amounts, etc.)
  • Client details (name, email, address, etc.)

When you contact us:

  • Any messages you send us (support, feedback, etc.)

We may also collect anonymised usage data (via cookies, if you consent) to help us improve the app and understand how it's being used.

3. How We Use Your Data

We use your data to:

  • Provide and improve the LoveInvoice service
  • Deliver invoices and reminders (if applicable)
  • Handle billing and account management
  • Respond to support requests

We do not:

  • Sell your data
  • Share your data with third parties for marketing

We may use anonymised or aggregated data (e.g. stats on how many invoices were sent this month) to improve the service.

4. Legal Basis for Processing (GDPR)

Under UK GDPR, we process your data:

  • To perform our contract with you (e.g. send invoices, run your account)
  • With your consent (e.g. if you opt-in to newsletters)
  • To comply with legal obligations (e.g. accounting or anti-fraud)
  • For our legitimate interests (e.g. improve security or features)

5. How Long We Keep Data

We retain data as long as you have an account, and for a reasonable time afterwards in case of:

  • Legal/accounting requirements
  • Support issues

You can request deletion of your account and data at any time.

6. Sharing Data

We only share your data with trusted third parties who help us deliver and improve the LoveInvoice service. This includes:

  • Hosting and infrastructure providers (e.g. servers, database hosting, email delivery)
  • Payment processors (only if you're on a paid plan)
  • Analytics and advertising partners (only if you give us permission via cookie settings)

These providers may collect anonymised usage data — such as what pages you visit or what features you use — to help us improve the app or understand our marketing performance.

All third parties we work with are GDPR-compliant and only process your data under our instructions. Some may be based outside the UK or EU, but we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data.

We never sell your data or share it with advertisers without your explicit consent.

7. Your Rights (under GDPR)

You have the right to:

  • Access your personal data
  • Correct any incorrect or outdated info
  • Request deletion of your data
  • Object to or restrict processing
  • Export your data (data portability)
  • Withdraw consent at any time (where relevant)

To exercise any of these, just email us at .

8. Cookies

LoveInvoice uses cookies and local storage to improve your experience. These fall into two categories:

Essential Cookies (required)

We use these to:

  • Keep you logged in
  • Store your preferences
  • Ensure the site functions properly

These cannot be turned off.

Optional Cookies (tracking/advertising)

With your consent, we may use additional cookies to:

  • Help us understand how you use the site (analytics)
  • Improve our marketing and ad performance (advertising cookies)

You can choose whether or not to accept these when you first visit the site, and you can change your preferences at any time using the button below.

We do not use tracking cookies unless you’ve explicitly opted in.

Managing Preferences

You can review or change your cookie preferences at any time via the “Cookie Settings” link.

9. Data Security

We take security seriously:

  • Data is encrypted in transit (HTTPS)
  • Passwords are hashed and salted
  • Access is limited to authorised staff only

However, no system is 100% secure — please use a strong, unique password.

10. International Users

Although we’re based in the UK, LoveInvoice is open to international users. By using the service, you agree that your data may be stored and processed in the UK or within the EU.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via email or in the app.

12. Contact

If you have any questions about your data or this policy, just reach out to us via email at .