LoveInvoice

Terms of Service

Effective Date: 22/07/2025

Welcome to LoveInvoice! By using our service, you agree to the terms below. We’ve kept them as clear and readable as possible — but they still form a legally binding agreement, so please read carefully.

1. Who We Are

LoveInvoice is a cloud-based invoicing platform operated by Ryan Stubbs trading as LoveInvoice, based in the United Kingdom. You can contact us at with any questions.

2. Using LoveInvoice

You may use LoveInvoice if you're at least 18 years old and agree to use it legally, fairly, and without abuse. You must not use LoveInvoice to do any of the following - doing so may result in immediate suspension or removal:

  • Send spam or harass anyone,
  • Infringe on others' rights,
  • Impersonate legitimate companies,
  • Issue fraudulent invoices,
  • Take part in phishing, refund scams, or any deceptive activity,
  • Break any laws.

We reserve the right to suspend or close your account if you break these rules.

3. Plans and Payments

We offer both a free and a paid subscription:

  • Free Plan: Includes up to 5 invoices per calendar month, no email reminders, and includes LoveInvoice branding.
  • Paid Plan: Unlimited invoices, fewer limitations, and access to all features.

Billing

Paid plans are charged monthly in advance.

You can cancel any time, and your plan will end at the end of your current billing period.

No refunds are given for unused time, except during your first paid month — if you're unhappy and cancel within that first month, we'll refund you.

4. Data and Privacy

We store certain personal data (like client names and emails) so you can send invoices. We handle your data in line with the UK GDPR and respect your privacy.

We never sell your data.

You can request to export your data at any time by contacting us.

We may use anonymised data to improve the service.

We may access your account data (like invoices or client information) if needed to:

  • Assist with support,
  • Investigate abuse, fraud, or impersonation,
  • Comply with the law.

We handle all data confidentially and only access it when necessary. We never sell your data or use it for marketing.

If you close your account, we'll retain your data for up to 30 days in case you need to recover it. After that, we may delete it permanently unless we're required to keep it for legal or accounting purposes.

By using LoveInvoice, you agree that we may send you service-related emails (such as account alerts, invoice notifications, and legal updates). You can opt out of marketing emails at any time, but not essential service communications.

For more details, see our Privacy Policy.

5. Service Availability

LoveInvoice is a cloud service — you don’t need to install anything.

We aim for reliable uptime but don’t guarantee uninterrupted access. We may perform maintenance from time to time, typically between 3am and 4am UK time.

6. Account and Data Access

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms,
  • Are used for illegal or abusive purposes,
  • Cause harm to our service or other users.

We also reserve the right to modify or remove features, but we'll try to give you fair notice if any major changes affect your usage.

You're responsible for keeping your login details secure and for any activity under your account. If you believe your account has been compromised, please contact us immediately.

7. Liability Limitation

We provide LoveInvoice “as is”. While we do our best to keep it running smoothly, we can’t guarantee it will always be error-free. We’re not liable for:

  • Loss of business or profits,
  • Any damage caused by unexpected downtime,
  • Actions taken based on information in your invoices.

By using the service, you agree that our total liability is limited to the amount you’ve paid us in the last 3 months.

8. Your Content

Any content you create or upload while using LoveInvoice (like invoices, business details, and customer data) remains yours. You grant us a limited license to use that content only to operate, maintain, and improve the service. We don't claim ownership of your data, and we don't use it for marketing or unrelated purposes.

9. Changes to These Terms

We may update these terms from time to time. If we do, we’ll give reasonable notice by email or in-app before changes take effect.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled by UK courts.

11. Contact

Got questions or concerns? Just email us at — we're happy to help.

By using LoveInvoice, you agree to these terms.